How MURI was reduced at India’s largest hotel chain

I have been a regular customer at this hotel chain for a while now and have experienced a very minor dip in my experience but it did not bother me much as the staff know me well and my busy schedule kept me blinded from such issues until one day the director was free and we had a drink in the bar. I worked on this project with an objective to remove Muri or stress and this article was published  as a success story by ASQ Continue reading How MURI was reduced at India’s largest hotel chain